How to enjoy YOUR JEWELRY for a long time.

Please allow perfumes, lotions and other beautyproducts to set into the skin for at least 20 minutes, because these products can have a negative effect on the materials used. Our babys hate to go to the gym, dont like to go swimming, bath or shower with you andlike to sleep alone while being stored in a clean, save and soft enviroment. Avoid falling and bumping. Under influence of skinacids- and oils, the metals used can get brown/green stains. Unfortionatly this can only be avoided by not wearing them, so I’ll give a few tips for cleaning them;Stains can best be removed with a cotton quetip that was moisted with some White Spirit or a special silverpolish cloth that you wrap around a pencil. This way you can work precisely without staining other materials.

PRIVACY and COPYRIGHT

Information provided by customers to Perfetto Sieraden will be used for internal use only and handled with extreme confidence. Perfetto Sieraden will never (ever!) sell your personal information to a third party.

All designs and website contents are copyrighted by Perfetto Sieraden and may only be published after explicit written permission by Perfetto Sieraden.

RETURNS

2.1 The cliënt is obliged to examinenate the delivered products precisely to see if the products answer to the agreement. Slight measure- and color differences of the products shown on the site can occur.

2.2 When the securitysticker, applied to some of the products, was removed, te right to return the product is prohibbited.

2.3 If products do not answer to the agreement, cliënt is obliged to inform Perfetto Sieraden as soon as possible, in any case within seven (7) bussinessdays after the delivery. To avoid missing mail, Perfetto Sieraden needs to be informed when you return a product.

2.4 When Perfetto Sieraden agrees with the returning of the product(s) (earrings may not be returned for hygienic reasons ) the cliënt is obliged to sufficient packaging and postage in the same manner as the receipt (F.E. Registered). Damages that arise through insufficient packaging and/or postage will be at expense of cliënt.

2.5 The returnshipment should be received by Perfetto Sieraden within seven (7) days after the report. When not reported on forehand or if the returnshipment arrives after seven (7) days, Perfetto Sieraden has the right to decline te goods.

2.6 When it has been demonstrated that the products do not answer to the agreement, Perfetto sieraden has the choice to deliver a replacement or give a refund.

2.7 When the cliënt uses the right to return products as mentioned above in 2.6 and Perfetto Sieraden gives a refund, Perfetto Sieraden wil do so within 14 bussinessdays. The refund is the totalamount of the bill, minus postage costs. Postagecosts for te returnshipment are at expense of cliënt, unless otherwise agreed trough written statement or email.

2.8 Postagecosts for returnshipments are always at expense of cliënt.

2.9 Insufficient postaged and unreported returnshipments are not accepted by Perfetto Sieraden.

2.10 Earring cannot be returned, for obvious hygienic reasons.

2.11 Furthermore all Perfetto Sieraden terms & conditions apply.

WARRANTY

Perfetto Sieraden gives a standard warranty of six months, starting on the day of shipment, provided that there is no evidence of misuse, abuse or negligence. All products meet up to normal requirements of use (corresponding with destination). If there is a flaw within 6 months after purchase and by normal use, we will repair your design* without any costs. Perfetto Sieraden will determine if the warranty is appliable and how to send it to us. Warrantyclaims will not be accepted if the wear or defect can be considered as norma, due to normal use. *You only pay the postage for shipping the design to Perfetto Sieraden. No extra charges for sending it back to you.